{"id":69,"date":"2026-05-25T01:17:26","date_gmt":"2026-05-25T01:17:26","guid":{"rendered":"https:\/\/blog.joezhou.top\/iso-9001-quot-quot\/"},"modified":"2026-05-25T01:17:26","modified_gmt":"2026-05-25T01:17:26","slug":"iso-9001-quot-quot","status":"publish","type":"post","link":"https:\/\/www.joezhou.top\/?p=69","title":{"rendered":"ISO 9001 \u7ba1\u7406\u8bc4\u5ba1\uff1a\u4ece&quot;\u8d70\u8fc7\u573a&quot;\u5230\u771f\u6b63\u9a71\u52a8\u7ec4\u7ec7\u6539\u8fdb"},"content":{"rendered":"<p>\u5728\u7b2c\u4e09\u65b9\u5ba1\u6838\u5b9e\u8df5\u4e2d\uff0c\u7ba1\u7406\u8bc4\u5ba1\uff08Management Review\uff09\u53ef\u80fd\u662f\u6700\u8ba9\u4eba&#8221;\u5ba1\u7f8e\u75b2\u52b3&#8221;\u7684\u73af\u8282\u4e4b\u4e00\u3002\u7ffb\u5f00\u4e00\u5bb6\u4f01\u4e1a\u7684\u7ba1\u7406\u8bc4\u5ba1\u8bb0\u5f55\uff0c\u5f80\u5f80\u662f\u5343\u7bc7\u4e00\u5f8b\u7684\u6a21\u677f\uff1a\u9886\u5bfc\u5ff5\u4e00\u904d\u5404\u90e8\u95e8\u6c47\u62a5\uff0c\u7b7e\u4e2a\u5b57\uff0c\u62cd\u5f20\u7167\uff0c45\u5206\u949f\u641e\u5b9a\u2014\u2014\u8fd9\u51e0\u4e4e\u6210\u4e86\u4e00\u79cd\u884c\u4e1a\u9ed8\u8ba4\u6d41\u7a0b\u3002<\/p>\n<p>\u4f46 ISO 9001:2015 \u7b2c 9.3 \u6761\u5bf9\u7ba1\u7406\u8bc4\u5ba1\u7684\u8981\u6c42\u8fdc\u4e0d\u6b62\u4e8e\u6b64\u3002\u672c\u6587\u4ece\u5ba1\u6838\u5458\u89c6\u89d2\u51fa\u53d1\uff0c\u68b3\u7406\u7ba1\u7406\u8bc4\u5ba1\u7684\u6838\u5fc3\u8981\u6c42\u3001\u5e38\u89c1\u95ee\u9898\u3001\u5ba1\u6838\u53d6\u8bc1\u65b9\u6cd5\uff0c\u4ee5\u53ca\u5982\u4f55\u5224\u65ad\u4e00\u6b21\u7ba1\u7406\u8bc4\u5ba1\u662f\u5426\u771f\u6b63\u6709\u6548\u3002<\/p>\n<h2 id=\"_1\">\u4e00\u3001\u6807\u51c6\u8981\u6c42\uff1a\u7ba1\u7406\u8bc4\u5ba1\u5230\u5e95\u5ba1\u4ec0\u4e48\uff1f<\/h2>\n<p>ISO 9001:2015 \u7b2c 9.3 \u6761\u660e\u786e\u5217\u51fa\u4e86\u7ba1\u7406\u8bc4\u5ba1\u7684\u8f93\u5165\uff08inputs\uff09\u6e05\u5355\uff0c\u6211\u4eec\u6765\u9010\u6761\u62c6\u89e3\uff1a<\/p>\n<table>\n<thead>\n<tr>\n<th>\u5e8f\u53f7<\/th>\n<th>\u8f93\u5165\u5185\u5bb9<\/th>\n<th>\u5ba1\u6838\u5173\u6ce8\u70b9<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>\u4ee5\u5f80\u7ba1\u7406\u8bc4\u5ba1\u6240\u91c7\u53d6\u63aa\u65bd\u7684\u60c5\u51b5<\/td>\n<td>\u4e0a\u6b21\u8bc4\u5ba1\u51b3\u8bae\u662f\u5426\u95ed\u73af\uff1f\u662f\u5426\u8ddf\u8e2a\u9a8c\u8bc1\uff1f<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>\u4e0e\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u76f8\u5173\u7684\u5185\u5916\u90e8\u56e0\u7d20\u7684\u53d8\u5316<\/td>\n<td>\u662f\u5426\u8bc6\u522b\u4e86\u65b0\u7684\u98ce\u9669\u548c\u673a\u9047\uff1fSWOT \u5206\u6790\u662f\u5426\u66f4\u65b0\uff1f<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>\u6709\u5173\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u7ee9\u6548\u548c\u6709\u6548\u6027\u7684\u4fe1\u606f<\/td>\n<td>KPI \u8fbe\u6210\u60c5\u51b5\u3001\u8d8b\u52bf\u5206\u6790\u3001\u6807\u6746\u5bf9\u6bd4<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>\u987e\u5ba2\u6ee1\u610f\u7a0b\u5ea6\u548c\u6709\u5173\u76f8\u5173\u65b9\u7684\u53cd\u9988<\/td>\n<td>\u987e\u5ba2\u6ee1\u610f\u5ea6\u8c03\u67e5\u7ed3\u679c\u3001\u6295\u8bc9\u5904\u7406\u5206\u6790\u3001\u91cd\u70b9\u5ba2\u6237\u53cd\u9988<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>\u4e0e\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u8981\u6c42\u7684\u7b26\u5408\u6027<\/td>\n<td>\u5185\u5ba1\u53d1\u73b0\u3001\u5916\u5ba1\u53d1\u73b0\u3001\u6cd5\u89c4\u7b26\u5408\u6027<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>\u8fc7\u7a0b\u7ee9\u6548\u4ee5\u53ca\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u5408\u683c\u6027<\/td>\n<td>\u5173\u952e\u8fc7\u7a0b CPK\/\u4e00\u6b21\u5408\u683c\u7387\u3001\u4e0d\u5408\u683c\u54c1\u7387\u53ca\u8d8b\u52bf<\/td>\n<\/tr>\n<tr>\n<td>7<\/td>\n<td>\u4e0d\u5408\u683c\u548c\u7ea0\u6b63\u63aa\u65bd<\/td>\n<td>\u4e0d\u5408\u683c\u9879\u5206\u5e03\u3001\u7ea0\u6b63\u63aa\u65bd\u6709\u6548\u6027\u3001\u91cd\u590d\u53d1\u751f\u60c5\u51b5<\/td>\n<\/tr>\n<tr>\n<td>8<\/td>\n<td>\u76d1\u89c6\u548c\u6d4b\u91cf\u7ed3\u679c<\/td>\n<td>\u6821\u51c6\u7ed3\u679c\u3001\u68c0\u9a8c\u6570\u636e\u3001\u8fc7\u7a0b\u80fd\u529b\u6307\u6807<\/td>\n<\/tr>\n<tr>\n<td>9<\/td>\n<td>\u5ba1\u6838\u7ed3\u679c<\/td>\n<td>\u5185\u5ba1\u548c\u5916\u5ba1\u7684\u53d1\u73b0\u6c47\u603b\u3001\u4e0d\u7b26\u5408\u9879\u6574\u6539\u60c5\u51b5<\/td>\n<\/tr>\n<tr>\n<td>10<\/td>\n<td>\u6539\u8fdb\u673a\u4f1a<\/td>\n<td>\u6765\u81ea\u5458\u5de5\u3001\u987e\u5ba2\u3001\u8fc7\u7a0b\u5206\u6790\u7b49\u65b9\u9762\u7684\u6539\u8fdb\u5efa\u8bae<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u5173\u952e\u7406\u89e3<\/strong>\uff1a\u8fd9 10 \u9879\u8f93\u5165\u4e0d\u662f\u9009\u62e9\u9898\uff0c\u662f\u5fc5\u7b54\u9898\u3002\u7f3a\u4efb\u4f55\u4e00\u9879\uff0c\u7ba1\u7406\u8bc4\u5ba1\u7684\u5145\u5206\u6027\u5c31\u5b58\u7591\u3002<\/p>\n<h2 id=\"_2\">\u4e8c\u3001\u5ba1\u6838\u4e2d\u7684\u9ad8\u9891\u4e0d\u7b26\u5408\u9879<\/h2>\n<h3 id=\"21-ppt\">2.1 \u8f93\u5165\u4e0d\u5145\u5206\u2014\u2014&#8221;\u6c47\u62a5\u6750\u6599\u53ea\u6709 PPT&#8221;<\/h3>\n<p><strong>\u5178\u578b\u573a\u666f<\/strong>\uff1a\u5ba1\u6838\u5458\u67e5\u770b\u7ba1\u7406\u8bc4\u5ba1\u8bb0\u5f55\uff0c\u53d1\u73b0\u53ea\u6709\u4e00\u4efd PPT \u6c47\u62a5\u6750\u6599\uff0c\u5176\u4e2d\u4ec5\u5305\u542b\u4ea7\u91cf\u3001\u5408\u683c\u7387\u7b49\u57fa\u7840\u6570\u636e\uff0c\u7f3a\u5c11\u987e\u5ba2\u6ee1\u610f\u5ea6\u8d8b\u52bf\u3001\u7ea0\u6b63\u63aa\u65bd\u6709\u6548\u6027\u5206\u6790\u3001\u5185\u5916\u90e8\u56e0\u7d20\u53d8\u5316\u8bc4\u4f30\u7b49\u5185\u5bb9\u3002<\/p>\n<p><strong>\u5ba1\u6838\u8981\u70b9<\/strong>\uff1a<br \/>\n&#8211; \u68c0\u67e5\u7ba1\u7406\u8bc4\u5ba1\u8f93\u5165\u6e05\u5355\uff0c\u9010\u9879\u6838\u5bf9\u662f\u5426\u6709\u5bf9\u5e94\u7684\u6570\u636e\u652f\u6491<br \/>\n&#8211; \u95ee\uff1a &#8220;\u4f60\u4eec\u4e0a\u4e00\u6b21\u7ba1\u7406\u8bc4\u5ba1\u9488\u5bf9&#8217;\u5185\u5916\u90e8\u56e0\u7d20\u53d8\u5316&#8217;\u8ba8\u8bba\u4e86\u4ec0\u4e48\uff1f&#8221;\u5982\u679c\u7b54\u4e0d\u4e0a\u6765\u6216\u542b\u7cca\u5176\u8f9e\uff0c\u5c31\u662f\u8bc1\u636e\u4e0d\u8db3<br \/>\n&#8211; \u770b\u8bb0\u5f55\u4e2d\u662f\u5426\u6709&#8221;\u8bc4\u5ba1\u8f93\u5165&#8221;\u4e0e&#8221;\u8bc4\u5ba1\u8f93\u51fa&#8221;\u7684\u5bf9\u5e94\u5173\u7cfb<\/p>\n<h3 id=\"22\">2.2 \u8f93\u51fa\u7f3a\u5931\u6216\u7a7a\u6cdb\u2014\u2014&#8221;\u4f1a\u8bae\u7eaa\u8981\u53ea\u5199&#8217;\u9886\u5bfc\u6307\u793a\u8981\u505a\u597d\u8d28\u91cf\u5de5\u4f5c'&#8221;<\/h3>\n<p><strong>\u5178\u578b\u573a\u666f<\/strong>\uff1a\u7ba1\u7406\u8bc4\u5ba1\u8f93\u51fa\u4ec5\u6709\u51e0\u53e5\u6cdb\u6cdb\u800c\u8c08\u7684\u603b\u7ed3\uff0c\u6ca1\u6709\u5177\u4f53\u7684\u51b3\u5b9a\u548c\u63aa\u65bd\uff0c\u65e0\u6cd5\u8ffd\u6eaf\u6267\u884c\u60c5\u51b5\u3002<\/p>\n<p>ISO 9001:2015 \u7b2c 9.3.3 \u6761\u660e\u786e\u8981\u6c42\u7ba1\u7406\u8bc4\u5ba1\u7684\u8f93\u51fa\u5fc5\u987b\u5305\u62ec\uff1a<br \/>\n&#8211; \u6539\u8fdb\u7684\u673a\u4f1a<br \/>\n&#8211; \u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u6240\u9700\u7684\u53d8\u66f4<br \/>\n&#8211; \u8d44\u6e90\u9700\u6c42<br \/>\n&#8211; \u4efb\u4f55\u4e0e\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u76f8\u5173\u7684\u884c\u52a8<\/p>\n<p><strong>\u5ba1\u6838\u53d6\u8bc1\u65b9\u6cd5<\/strong>\uff1a<br \/>\n&#8211; \u8981\u6c42\u67e5\u770b\u7ba1\u7406\u8bc4\u5ba1\u62a5\u544a\/\u7eaa\u8981\u4e2d\u7684&#8221;\u51b3\u8bae\u4e8b\u9879&#8221;\u90e8\u5206<br \/>\n&#8211; \u9010\u6761\u8ffd\u8e2a\uff1a\u6bcf\u4e2a\u51b3\u8bae\u662f\u5426\u6709\u8d23\u4efb\u4eba\u3001\u5b8c\u6210\u671f\u9650\uff1f<br \/>\n&#8211; \u62bd\u67e5 2-3 \u9879\u51b3\u8bae\uff0c\u9a8c\u8bc1\u662f\u5426\u771f\u6b63\u6267\u884c\u5e76\u4ea7\u751f\u6548\u679c<\/p>\n<h3 id=\"23\">2.3 \u8bc4\u5ba1\u9891\u7387\u4e0d\u5408\u89c4<\/h3>\n<p>\u6807\u51c6\u8981\u6c42\u6700\u9ad8\u7ba1\u7406\u8005\u5e94\u6309\u7b56\u5212\u7684\u65f6\u95f4\u95f4\u9694\u8fdb\u884c\u7ba1\u7406\u8bc4\u5ba1\u3002\u591a\u6570\u4f01\u4e1a\u5b9a\u4e3a\u6bcf\u5e74\u4e00\u6b21\uff0c\u8fd9\u662f\u53ef\u63a5\u53d7\u7684\u3002\u4f46\u4ee5\u4e0b\u60c5\u51b5\u5e94\u5f53\u589e\u52a0\u8bc4\u5ba1\u9891\u6b21\uff1a<\/p>\n<ul>\n<li>\u7ec4\u7ec7\u67b6\u6784\u53d1\u751f\u91cd\u5927\u8c03\u6574<\/li>\n<li>\u53d1\u751f\u91cd\u5927\u8d28\u91cf\u4e8b\u6545\u6216\u8fde\u7eed\u6536\u5230\u5ba2\u6237\u4e25\u91cd\u6295\u8bc9<\/li>\n<li>\u5e02\u573a\u73af\u5883\u6216\u6cd5\u89c4\u8981\u6c42\u53d1\u751f\u91cd\u5927\u53d8\u5316<\/li>\n<li>\u4f53\u7cfb\u8303\u56f4\u53d1\u751f\u53d8\u66f4<\/li>\n<\/ul>\n<p><strong>\u5ba1\u6838\u8bdd\u672f<\/strong>\uff1a&#8221;\u8d35\u516c\u53f8\u6700\u8fd1\u4e00\u6b21\u7ba1\u7406\u8bc4\u5ba1\u662f\u4ec0\u4e48\u65f6\u5019\uff1f\u4e2d\u95f4\u6709\u6ca1\u6709\u53d1\u751f\u8fc7\u9700\u8981\u4e34\u65f6\u53ec\u5f00\u7ba1\u7406\u8bc4\u5ba1\u7684\u60c5\u51b5\uff1f&#8221;<\/p>\n<h2 id=\"_3\">\u4e09\u3001\u5982\u4f55\u5224\u65ad\u7ba1\u7406\u8bc4\u5ba1\u662f\u5426&#8221;\u6709\u6548&#8221;\uff1f<\/h2>\n<p>\u5f88\u591a\u4f01\u4e1a\u628a\u7ba1\u7406\u8bc4\u5ba1\u505a\u6210\u4e86&#8221;\u5e74\u5ea6\u603b\u7ed3\u4f1a&#8221;\uff0c\u4f46\u8fd9\u4e0e\u7ba1\u7406\u8bc4\u5ba1\u7684\u771f\u6b63\u76ee\u7684\u76f8\u53bb\u751a\u8fdc\u3002\u4ee5\u4e0b\u662f\u5ba1\u6838\u5458\u5224\u65ad\u7ba1\u7406\u8bc4\u5ba1\u6709\u6548\u6027\u7684\u51e0\u4e2a\u7ef4\u5ea6\uff1a<\/p>\n<h3 id=\"31\">3.1 \u6570\u636e\u9a71\u52a8\uff0c\u800c\u975e\u7ecf\u9a8c\u9a71\u52a8<\/h3>\n<p>\u6709\u6548\u7684\u7ba1\u7406\u8bc4\u5ba1\u5e94\u5f53\u57fa\u4e8e\u6570\u636e\u548c\u4e8b\u5b9e\uff0c\u800c\u975e\u51ed\u611f\u89c9\u6216\u7ecf\u9a8c\u3002\u4f8b\u5982\uff1a<\/p>\n<ul>\n<li>\u4e0d\u5e94\u8bf4&#8221;\u4eca\u5e74\u8d28\u91cf\u8fd8\u4e0d\u9519&#8221;\uff0c\u800c\u5e94\u5c55\u793a&#8221;\u4e00\u6b21\u5408\u683c\u7387\u4ece 92.3% \u63d0\u5347\u5230 95.1%\uff0c\u8d8b\u52bf\u5411\u597d\uff0c\u4f46\u710a\u63a5\u5de5\u5e8f\u4ecd\u4f4e\u4e8e\u76ee\u6807\u503c 96%&#8221;<\/li>\n<li>\u4e0d\u5e94\u8bf4&#8221;\u987e\u5ba2\u633a\u6ee1\u610f\u7684&#8221;\uff0c\u800c\u5e94\u5c55\u793a&#8221;\u5e74\u5ea6\u987e\u5ba2\u6ee1\u610f\u5ea6 87 \u5206\uff0c\u8f83\u53bb\u5e74\u4e0b\u964d 2 \u5206\uff0c\u4e3b\u8981\u96c6\u4e2d\u5728\u4ea4\u4ed8\u53ca\u65f6\u6027\u65b9\u9762&#8221;<\/li>\n<\/ul>\n<h3 id=\"32\">3.2 \u6709\u5206\u6790\uff0c\u800c\u4e0d\u53ea\u662f\u7f57\u5217<\/h3>\n<p>\u597d\u7684\u7ba1\u7406\u8bc4\u5ba1\u4e0d\u662f\u628a\u6570\u636e\u5806\u4e0a\u53bb\u5c31\u5b8c\u4e8b\u4e86\u3002\u5ba1\u6838\u5458\u5173\u6ce8\u7684\u662f\uff1a<\/p>\n<ul>\n<li><strong>\u8d8b\u52bf\u5206\u6790<\/strong>\uff1a\u6570\u636e\u662f\u5411\u597d\u8fd8\u662f\u5411\u574f\uff1f\u6ce2\u52a8\u539f\u56e0\u662f\u4ec0\u4e48\uff1f<\/li>\n<li><strong>\u5bf9\u6bd4\u5206\u6790<\/strong>\uff1a\u4e0e\u76ee\u6807\u6bd4\u3001\u4e0e\u53bb\u5e74\u6bd4\u3001\u4e0e\u884c\u4e1a\u6807\u6746\u6bd4<\/li>\n<li><strong>\u6839\u56e0\u5206\u6790<\/strong>\uff1a\u5bf9\u4e8e\u5f02\u5e38\u6570\u636e\uff0c\u662f\u5426\u8fdb\u884c\u4e86\u6df1\u5165\u5206\u6790\uff1f\u662f\u5426\u627e\u5230\u4e86\u6839\u672c\u539f\u56e0\uff1f<\/li>\n<\/ul>\n<h3 id=\"33\">3.3 \u6709\u51b3\u7b56\uff0c\u800c\u4e0d\u53ea\u662f\u8ba8\u8bba<\/h3>\n<p>\u7ba1\u7406\u8bc4\u5ba1\u7684\u6838\u5fc3\u76ee\u7684\u662f\u8ba9\u6700\u9ad8\u7ba1\u7406\u8005\u505a\u51fa\u51b3\u7b56\u3002\u6709\u6548\u7684\u7ba1\u7406\u8bc4\u5ba1\u5e94\u5f53\u4ea7\u51fa\u660e\u786e\u7684\u51b3\u7b56\u548c\u884c\u52a8\uff1a<\/p>\n<ul>\n<li>&#8220;\u51b3\u5b9a\u6295\u5165 50 \u4e07\u5143\u5347\u7ea7\u68c0\u6d4b\u8bbe\u5907\uff0c\u9884\u8ba1\u660e\u5e74 Q1 \u5b8c\u6210&#8221;\u2014\u2014\u8fd9\u662f\u6709\u6548\u51b3\u7b56<\/li>\n<li>&#8220;\u5404\u90e8\u95e8\u8981\u91cd\u89c6\u8d28\u91cf\u7ba1\u7406\uff0c\u52a0\u5f3a\u57f9\u8bad&#8221;\u2014\u2014\u8fd9\u4e0d\u662f\u51b3\u7b56\uff0c\u662f\u53e3\u53f7<\/li>\n<\/ul>\n<h3 id=\"34\">3.4 \u6709\u95ed\u73af\uff0c\u800c\u4e0d\u53ea\u662f\u4f1a\u8bae<\/h3>\n<p>\u7ba1\u7406\u8bc4\u5ba1\u4e0d\u5e94\u8be5\u662f\u4e00\u6b21\u6027\u7684\u4f1a\u8bae\uff0c\u800c\u662f\u4e00\u4e2a\u5b8c\u6574\u7684 PDCA \u5faa\u73af\uff1a<\/p>\n<ol>\n<li><strong>Plan<\/strong>\uff1a\u7b56\u5212\u8bc4\u5ba1\u8f93\u5165\uff0c\u5404\u90e8\u95e8\u51c6\u5907\u6570\u636e<\/li>\n<li><strong>Do<\/strong>\uff1a\u53ec\u5f00\u8bc4\u5ba1\u4f1a\u8bae\uff0c\u5145\u5206\u8ba8\u8bba<\/li>\n<li><strong>Check<\/strong>\uff1a\u8bc4\u5ba1\u8f93\u51fa\u5f62\u6210\u51b3\u8bae\uff0c\u5206\u914d\u4efb\u52a1<\/li>\n<li><strong>Act<\/strong>\uff1a\u6267\u884c\u51b3\u8bae\uff0c\u8ddf\u8e2a\u9a8c\u8bc1\uff0c\u7eb3\u5165\u4e0b\u6b21\u8bc4\u5ba1\u7684\u8f93\u5165<\/li>\n<\/ol>\n<h2 id=\"_4\">\u56db\u3001\u5ba1\u6838\u5b9e\u6218\u4e2d\u7684\u53d6\u8bc1\u6280\u5de7<\/h2>\n<h3 id=\"41\">4.1 \u4ea4\u53c9\u9a8c\u8bc1\u6cd5<\/h3>\n<p>\u7ba1\u7406\u8bc4\u5ba1\u7684\u6709\u6548\u6027\u4e0d\u80fd\u53ea\u770b\u4f1a\u8bae\u8bb0\u5f55\u672c\u8eab\uff0c\u8981\u4e0e\u5176\u4ed6\u8bc1\u636e\u4ea4\u53c9\u9a8c\u8bc1\uff1a<\/p>\n<table>\n<thead>\n<tr>\n<th>\u7ba1\u7406\u8bc4\u5ba1\u8f93\u5165<\/th>\n<th>\u4ea4\u53c9\u9a8c\u8bc1\u7684\u8bc1\u636e\u6765\u6e90<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u5185\u5ba1\u7ed3\u679c<\/td>\n<td>\u67e5\u770b\u5185\u5ba1\u62a5\u544a\uff0c\u4e0e\u7ba1\u7406\u8bc4\u5ba1\u4e2d\u5f15\u7528\u7684\u5185\u5ba1\u7ed3\u8bba\u662f\u5426\u4e00\u81f4<\/td>\n<\/tr>\n<tr>\n<td>\u987e\u5ba2\u6ee1\u610f\u5ea6<\/td>\n<td>\u67e5\u770b\u987e\u5ba2\u6ee1\u610f\u5ea6\u8c03\u67e5\u539f\u59cb\u6570\u636e\uff0c\u770b\u8bc4\u5ba1\u4e2d\u7684\u6570\u636e\u662f\u5426\u771f\u5b9e<\/td>\n<\/tr>\n<tr>\n<td>\u7ea0\u6b63\u63aa\u65bd<\/td>\n<td>\u67e5\u770b\u4e0d\u5408\u683c\u54c1\u53f0\u8d26\u548c\u7ea0\u6b63\u63aa\u65bd\u8ddf\u8e2a\u8868<\/td>\n<\/tr>\n<tr>\n<td>\u8fc7\u7a0b\u7ee9\u6548<\/td>\n<td>\u67e5\u770b\u751f\u4ea7\u90e8\u95e8\u7684\u6708\u5ea6\u62a5\u8868\u3001\u8d28\u91cf\u90e8\u95e8\u7684\u7edf\u8ba1\u62a5\u8868<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"42\">4.2 \u65f6\u95f4\u7ebf\u6cd5<\/h3>\n<p>\u901a\u8fc7\u65f6\u95f4\u7ebf\u6765\u9a8c\u8bc1\u7ba1\u7406\u8bc4\u5ba1\u7684\u5b8c\u6574\u6027\uff1a<\/p>\n<ul>\n<li>\u7ba1\u7406\u8bc4\u5ba1\u662f\u5426\u5728\u5185\u5ba1\u4e4b\u540e\u8fdb\u884c\uff1f\uff08\u901a\u5e38\u5e94\u5982\u6b64\uff0c\u56e0\u4e3a\u5185\u5ba1\u7ed3\u679c\u662f\u7ba1\u7406\u8bc4\u5ba1\u7684\u91cd\u8981\u8f93\u5165\uff09<\/li>\n<li>\u4e0a\u6b21\u7ba1\u7406\u8bc4\u5ba1\u7684\u51b3\u8bae\u662f\u5426\u5728\u672c\u6b21\u8bc4\u5ba1\u524d\u5168\u90e8\u5b8c\u6210\uff1f<\/li>\n<li>\u662f\u5426\u5f62\u6210\u4e86&#8221;\u8bc4\u5ba1 \u2192 \u51b3\u7b56 \u2192 \u5b9e\u65bd \u2192 \u9a8c\u8bc1 \u2192 \u518d\u8bc4\u5ba1&#8221;\u7684\u95ed\u73af\uff1f<\/li>\n<\/ul>\n<h3 id=\"43\">4.3 \u63d0\u95ee\u6280\u5de7<\/h3>\n<p>\u4ee5\u4e0b\u662f\u4e00\u4e9b\u80fd\u5feb\u901f\u5224\u65ad\u7ba1\u7406\u8bc4\u5ba1\u8d28\u91cf\u7684\u5ba1\u6838\u63d0\u95ee\uff1a<\/p>\n<ul>\n<li>&#8220;\u8bf7\u63cf\u8ff0\u6700\u8fd1\u4e00\u6b21\u7ba1\u7406\u8bc4\u5ba1\u7684\u8ba8\u8bba\u8fc7\u7a0b\uff0c\u54ea\u4e2a\u8bae\u9898\u8ba8\u8bba\u65f6\u95f4\u6700\u957f\uff1f&#8221;<\/li>\n<li>&#8220;\u6700\u8fd1\u4e00\u6b21\u7ba1\u7406\u8bc4\u5ba1\u505a\u51fa\u4e86\u54ea\u4e9b\u5177\u4f53\u7684\u51b3\u5b9a\uff1f\u8bf7\u4e3e\u4e24\u4e2a\u4f8b\u5b50\u3002&#8221;<\/li>\n<li>&#8220;\u4e0a\u4e0a\u6b21\u7ba1\u7406\u8bc4\u5ba1\u6709\u4e00\u9879\u5173\u4e8e\u6539\u8fdb XX \u7684\u51b3\u8bae\uff0c\u6267\u884c\u6548\u679c\u5982\u4f55\uff1f&#8221;<\/li>\n<li>&#8220;\u8c01\u8d1f\u8d23\u51c6\u5907\u7ba1\u7406\u8bc4\u5ba1\u7684\u8f93\u5165\u6750\u6599\uff1f\u8f93\u5165\u6e05\u5355\u7531\u8c01\u5ba1\u6279\uff1f&#8221;<\/li>\n<\/ul>\n<h2 id=\"iso-27001-iso-20000-1\">\u4e94\u3001\u7ba1\u7406\u8bc4\u5ba1\u4e0e ISO 27001 \/ ISO 20000-1 \u7684\u5f02\u540c<\/h2>\n<p>\u5bf9\u4e8e\u540c\u65f6\u8fd0\u884c\u591a\u4e2a\u7ba1\u7406\u4f53\u7cfb\u7684\u4f01\u4e1a\uff0c\u7ba1\u7406\u8bc4\u5ba1\u53ef\u4ee5\u6574\u5408\u8fdb\u884c\uff0c\u4f46\u5ba1\u6838\u5458\u9700\u8981\u6ce8\u610f\u5404\u6807\u51c6\u7684\u4e0d\u540c\u4fa7\u91cd\uff1a<\/p>\n<table>\n<thead>\n<tr>\n<th>\u7ef4\u5ea6<\/th>\n<th>ISO 9001<\/th>\n<th>ISO 27001<\/th>\n<th>ISO 20000-1<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u4fa7\u91cd<\/td>\n<td>\u6574\u4f53\u8d28\u91cf\u7ee9\u6548<\/td>\n<td>\u4fe1\u606f\u5b89\u5168\u7ee9\u6548\u4e0e\u98ce\u9669<\/td>\n<td>\u670d\u52a1\u7ee9\u6548\u4e0eSLA\u8fbe\u6210<\/td>\n<\/tr>\n<tr>\n<td>\u7279\u8272\u8f93\u5165<\/td>\n<td>\u987e\u5ba2\u6ee1\u610f\u5ea6<\/td>\n<td>\u98ce\u9669\u8bc4\u4f30\u7ed3\u679c<\/td>\n<td>\u670d\u52a1\u62a5\u544a\u3001SLA\u6307\u6807<\/td>\n<\/tr>\n<tr>\n<td>\u7279\u8272\u8f93\u51fa<\/td>\n<td>\u8d44\u6e90\u9700\u6c42<\/td>\n<td>\u98ce\u9669\u5904\u7f6e\u8ba1\u5212\u66f4\u65b0<\/td>\n<td>\u670d\u52a1\u6539\u8fdb\u8ba1\u5212<\/td>\n<\/tr>\n<tr>\n<td>\u9891\u7387\u5efa\u8bae<\/td>\n<td>\u81f3\u5c11\u6bcf\u5e74<\/td>\n<td>\u81f3\u5c11\u6bcf\u5e74<\/td>\n<td>\u81f3\u5c11\u6bcf\u5e74<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u5ba1\u6838\u63d0\u793a<\/strong>\uff1a\u5982\u679c\u4f01\u4e1a\u58f0\u79f0\u8fdb\u884c\u4e86\u6574\u5408\u7ba1\u7406\u8bc4\u5ba1\uff0c\u5ba1\u6838\u5458\u5e94\u786e\u8ba4\u5404\u6807\u51c6\u7684\u7279\u5b9a\u8f93\u5165\u662f\u5426\u90fd\u8986\u76d6\u4e86\uff0c\u800c\u4e0d\u662f\u7528 ISO 9001 \u7684\u8bc4\u5ba1&#8221;\u987a\u4fbf&#8221;\u8986\u76d6 27001 \u548c 20000-1\u3002<\/p>\n<h2 id=\"_5\">\u516d\u3001\u7ed9\u5ba1\u6838\u5458\u7684\u603b\u7ed3<\/h2>\n<p>\u7ba1\u7406\u8bc4\u5ba1\u662f\u8861\u91cf\u4e00\u4e2a\u7ec4\u7ec7\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u6210\u719f\u5ea6\u7684\u91cd\u8981\u7a97\u53e3\u3002\u4e00\u6b21\u6709\u6548\u7684\u7ba1\u7406\u8bc4\u5ba1\uff0c\u80cc\u540e\u6298\u5c04\u51fa\u7684\u662f\u7ec4\u7ec7\u5bf9\u6570\u636e\u9a71\u52a8\u51b3\u7b56\u7684\u91cd\u89c6\u3001\u5bf9\u6301\u7eed\u6539\u8fdb\u7684\u627f\u8bfa\u3001\u4ee5\u53ca\u6700\u9ad8\u7ba1\u7406\u8005\u7684\u771f\u6b63\u53c2\u4e0e\u3002<\/p>\n<p>\u4f5c\u4e3a\u5ba1\u6838\u5458\uff0c\u6211\u4eec\u7684\u89d2\u8272\u4e0d\u662f\u7b80\u5355\u5730&#8221;\u67e5\u8bb0\u5f55\u3001\u5bf9\u6761\u6b3e&#8221;\uff0c\u800c\u662f\u901a\u8fc7\u7ba1\u7406\u8bc4\u5ba1\u8fd9\u4e2a\u5207\u5165\u70b9\uff0c\u8bc4\u4f30\u7ec4\u7ec7\u7684\u8d28\u91cf\u7ba1\u7406\u662f\u5426\u771f\u6b63\u878d\u5165\u4e86\u65e5\u5e38\u8fd0\u8425\uff0c\u800c\u975e\u505c\u7559\u5728\u6587\u4ef6\u5c42\u9762\u3002<\/p>\n<p>\u8bb0\u4f4f\u4e00\u53e5\u8bdd\uff1a<strong>\u7ba1\u7406\u8bc4\u5ba1\u7684\u8bb0\u5f55\u53ef\u4ee5\u9020\u5047\uff0c\u4f46\u4e00\u4e2a\u7ec4\u7ec7\u7684\u7ba1\u7406\u6210\u719f\u5ea6\u5047\u4e0d\u4e86\u3002<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u7b2c\u4e09\u65b9\u5ba1\u6838\u5b9e\u8df5\u4e2d\uff0c\u7ba1\u7406\u8bc4\u5ba1\uff08Management Review\uff09\u53ef\u80fd\u662f\u6700\u8ba9\u4eba&#8221;\u5ba1\u7f8e\u75b2\u52b3&#038;#822 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[28,23,22,29,31,30,24],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-iso","tag-iso-20000-1","tag-iso-27001","tag-iso-9001","tag-itsms","tag-31","tag-30","tag-24"],"_links":{"self":[{"href":"https:\/\/www.joezhou.top\/index.php?rest_route=\/wp\/v2\/posts\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.joezhou.top\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.joezhou.top\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.joezhou.top\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.joezhou.top\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=69"}],"version-history":[{"count":0,"href":"https:\/\/www.joezhou.top\/index.php?rest_route=\/wp\/v2\/posts\/69\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.joezhou.top\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=69"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.joezhou.top\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=69"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.joezhou.top\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}